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Your review is much appreciated!

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Thank you so much!
The Capital Appliance Repair Team.

Linda Searle

Positive: Professionalism, Punctuality, Quality, Responsiveness

The technician, Yuri arrived a bit early after calling to confirm that was okay. He diagnosed the problem with the freezer and had the necessary parts with him to repair it. He was very knowledgeable. He was also a pleasure to deal with. We would not hesitate to use Capital Appliance Repair in the future if something should break down.

Barb Palmer

Positive: Professionalism, Punctuality, Quality, Responsiveness

Really fast. The service tech, George, was here within an hour of our call. He knows his stuff and very quickly and efficiently diagnosed the problems with both appliances. I will definitely use this company the next time I need appliances repaired.

Omid Azarnik

Positive: Punctuality, Quality, Responsiveness

Great service. Fast response and on-time schedule. We had some issue with our drain pipes of our dishwasher (Samsung). The technician came on-time and fixed it, also explained the cause and how we can prevent it.

Raf

I can’t say enough good things about capital appliance repair.

I can’t say enough good things about capital appliance repair. The service was prompt, accurate, and cost-effective. They came when they said they were going to come, they correctly diagnosed the problem and fixed it with no friction, and little hassle. Their service was so good, I asked if the same person could go and assist my mother with her appliance problems. They went the next day, problem solve. Fast, courteous, and highly professional. If you need any small appliance work, call them. You won’t regret it.

Heather from Ottawa

Called Capital Appliance when our fridge stopped working. We were able to get an appointment the next day. The repair person was efficient and knowledgeable. The parts were ordered and despite expected delays due to Covid, we were able to secure an appointment within a few days for him to come back with the parts. The estimate was right on and he repaired both problems (fan which was the main problem and water main which had been acting up for years) within a couple of hours. I would definitely call on them again when our next appliance breaks down!

Jessica Vallejos

Positive: Professionalism, Punctuality, Quality, Responsiveness

Capital Appliance was very quick, responsive, called me back very quickly and had a technician out to my house within hours to diagnose the washer issue. They ordered the part and quickly returned next day for repair. Technician was excellent, friendly, professional and knowledgeable. Would definitely use them again if needed.

John and Amanda

Victor was prompt and on time. He was very professional and listened to our complaint in an attempt to diagnose the issue. It was determined that the leak was a result of a worn door seal and sprayer arm (error code AE). Parts are on order and a follow up service will be required. A 25% discount was applied as a repeat customer. I highly recommend Capital Appliance Repair.

Audrey F

My dishwasher was leaking, I had the choice of that evening or next day service. The technician can in the time frame that they gave me. He looked over the dishwasher and told me I’d be better off buying new. He also gave great recommendations on which brands to look at and which to avoid. I would use them in the future.

Domenico Pecora

Positive: Professionalism, Punctuality, Quality, Responsiveness

Great service. Our Technician (George) was able to quickly understand the problem with our fridge (another Appliance Repair company did not). He ordered two parts, and in minutes everything was up and running like new. He was polite, professional, easy to talk to. Ask for George!

Jeff Steck

Positive: Professionalism, Punctuality, Responsiveness, Value

Our washing machine was not working. Called Capital Appliance Repair in the morning and a technician was there by noon. He detected the problem quickly but discovered the replacement part was too expensive and a recommended a new washer would be our best option. We concurred. Proper advice is definitely worth my return business.

Nicole McEachern

I reached out to Capital Appliance Repair and they gave us an appointment for the same day. The repairman actually called and came earlier. He was very efficient and diagnosed the problem as discussed. He was able to get a replacement immediately and returned promptly to fix our dryer. He explained the repair, left the area clean. Thank you very much for your service.

Anderson in Montréal

15 y. old KENMORE top loading laundry machine stopped mid-cycle just weeks before tenant moving out – serviced the next day. Turned out to be a pressure switch and the technician had the part on hand; fixed within 2 hours, repair was less than half the replacement cost so worth doing. Very satisfied.

Barbara from Kanata

Your business is very lucky to have employees that are so personable and straightforward as he was assessing what may be causing the loss of power to our dishwasher. He was very thorough, which gave us great confidence when he found the problem was not the dishwasher but elsewhere in the kitchen which requires an electrician. Was a pleasure to have met this gentleman.

Ellen Jarjour

The gentleman who came to our home was wonderful. He came promptly and worked hard to try to rectify the problem. In the end he was honest enough to tell us that we needed to buy a new fridge. THAT is the sign of a good and honest repairman. We will definitely use this repair company in the future.

Nancy Roberge

Positive: Professionalism, Quality, Responsiveness

Fridge was making unusual noises and had frost inside – right before a long weekend. Called – got next day appt. Technician arrived promptly and assessed the issue straight away. He had all necessary parts in 15 minutes and fixed fixed it immediately. Very professional- would call them again.

Kristopher Wong

Positive: Professionalism, Quality, Responsiveness

Victor from Capital Appliance Repair was professional, and honest about the issues WRT our fridge. He was able to diagnosis and quickly correct the issues, which was a fried inverter board. Thank you to Victor for coming on a weekend, correcting our issue, and doing it so professionally. I’m very satisfied with the service and would recommend them to others with fridge or applicable issues.

Barry B

The repairman was prompt, polite,and knowable. He explained everything he was doing and how the guarantee worked. In all, a pleasant experience. The invoice was exactly as promised. Well done.

Kris in Toronto

Our fridge was not working. Victor from Capital came over on a Saturday, quickly and efficiently diagnosed our issue. He gave us options and we opted to replace the broke part. He was fast, efficient, and very knowledgeable. I’d use his company again.

Kimberly Leclair

Positive: Professionalism, Responsiveness

Yuri was outstanding and an assent to Capital Appliance! He was professional and got my stove working! Price is reasonable and they are all professional! My stove is working and it is 15 years old and they were still able to get the part! Outstanding company! Fast is an understatement as I called Monday and Yuri was here Monday afternoon – part ordered and installed by Wednesday afternoon!

Suzanne Miczki

Positive: Professionalism, Punctuality, Responsiveness

Very honest and helpful in his opinion re: our microwave. Took time to inspect and attempt to fix it, however, in the end recommended we purchase a new one based on the issues we had. Responded quickly and had fair price. Would definitely use this company again!

Andy

I had no idea what was wrong with my clothes washer. Their friendly and competent serviceman quickly diagnosed the problem and once they had the replacement part, I was soon back to doing my laundry again!

Derek

Called CAR to fix our fridge that was not cooling. Yuri arrived on time and explained the issue, price etc and would be back in two days with the part. Yuri returned as scheduled and replaced the module, removed all the frost, cleaned out the line and also replaced a gasket. All was completed to our satisfaction and at the price quoted. Very satisfied with the service and professionalism.

Dandk Ryan

Dryer issues no more!

We were having issues with our Samsung dryer so we called Capital and they were able to book in very quickly. They arrived right on time, were very courteous and fixed the issue with my dryer. Extremely happy with their service and would definitely recommend them!

Andy from Smiths Falls

Their servicemen were very competent, polite, and courteous. They diagnosed the problem quickly. Repair time was minimal. The cost quite reasonable due to the machine being a high-quality machine. I regard the service as very professional!

Yana S.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Very Happy with the service. Called 3 other places all who claimed they were open on the weekend, all of them said they were closed except Capital Appliance Repair. They arrived the same day. After inspection I needed a part that would take a few days to get. After a few days they called and said they would have it installed within the hour. I was very impressed with their service, response time and professionalism.

Darlene

Victor is the technician who came to my house. He was very efficient and I really liked that he explained to me what he was doing and why. He provided a temporary fix while I wait until I need a replacement part, so I can do my laundry

Luciano in Quispamsis

Our stove was in need of repair; Capital Appliance Repair was quick to return our call and had a technician out promptly once the part was secured. The technician was excellent and efficient – followed all safety precautions! Very happy with the result.

Mark Brosseau

Positive: Professionalism, Punctuality, Value

I called Capital to have my dishwasher looked at (Thermador) as it wasn’t draining properly. Managed to get an appointment same day, Sergei showed up, on time, did the fix, showed me how to maintain the unit to avoid the problem in the future. Great service, fair price, would definitely recommend.

Nicole D

Very satisfied with the service I received. The problem was minor ( broken knob). The young man I dealt with showed me how to order the part myself and was only charged for the service call. No hidden costs or extra fees. Thank you.

Murray in Ottawa

Quick, friendly and efficient service at an excellent price. The repairman came on time and offered useful advice to avoid similar problems in the future. We will call this service whenever we need help.

Patrick Lam

Prompt response and fast service

I have used Capital Appliance’service in the past and I was very satisfied with their services. This time, it was on a Easter Monday that I needed help to repair a dishwasher. I called in the morning, got an appointment in the late afternoon and the issue was resolved. I would highly recommend them. Thanks Capital Appliance Repair!

Manuela from Ottawa

Very professional, courteous and friendly Yuri. He was honest and straightforward explaining the problem we were facing. I was previously aware that parts for an induction stove top would be expensive, but Yuri made sure I knew what I was benefiting from replacing the faulty part. He provided me with options and was very knowledgeable. I would definitely call CAR again should I need to, and will recommend anytime.

Derek Lepine

Positive: Professionalism, Punctuality, Quality

Called CAR to fix our fridge that was not cooling. Yuri arrived on time and explained the issue, price etc and would be back in two days with the part. Yuri returned as scheduled and replaced the module, removed all the frost, cleaned out the line and also replaced a gasket. All was completed to our satisfaction and at the price quoted. Very satisfied with the service and professionalism.

Andrew Press

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Service was great. Identified issues with stove and fridge – all fixed! Victor was professional, efficient and knowledgeable. Recommend for appliance repair. Thanks!

Peter in Ottawa

The door spring on my dishwasher broke so I phoned Capital Appliance. They sent a technician the same day. A new spring was ordered and the appliance repaired two days later. Call service was excellent, technician was thorough, polite and very knowledgeable. I would highly recommend Capital Appliance.

Dave in Toronto

Very respectful and knowledgeable

Service person wore a mask and shoe covers. He was knowledgeable and helpful. He offered good advice and showed me what the issue was. I would recommend. He showed up on time as well.

Frank

On the first visit the dishwasher was repaired and the refrigerator part was ordered, The repairman came back as promised and fixed the refrigerator. All the work was well done and with a smile.

Greg Moore

Positive: Professionalism, Quality, Responsiveness

The technician came within 24 hours, was very professional and super nice guy. He fixed my dryer, and cleared a vent at the exterior of my building. Very pleased with the service, and the price was very good!! Highly recommend these guys!

Kurt Walchyshyn

Positive: Professionalism, Punctuality, Quality, Responsiveness

Courteous, prompt and professional. Estimate is what I expected (everything on my integrated range that needs replacing costs $350.00 plus labour).

Robert from Kanata

Great service by Sergei, answered all our questions. The next time we need help with our appliances we will use Capital Appliances and we will recommend to anybody who needs their services.

Robert Fournier

Prompt response to our call for service. Freezer issue diagnosed quickly and fixed to our complete satisfaction. Excellent service as always!

Larry in Ottawa

Excellent Service

Excellent response (on a long weekend). Phoned in the AM, technician arrived mid afternoon, spent 40 minutes with our 30-year old washer and got it up and running with a temporary fix, with the permanent solution to follow later this week. Professional, polite and efficient service. Thank you!

G. Watkins in Kanata

My dishwasher wasn’t draining properly so I contacted Capital Appliance Repair after reading all their positive online reviews. They did not disappoint. They scheduled an appointment for the next day, arrived on time, quickly identified the problem, and fixed it for a fair price. I won’t hesitate to contact them again if I need future appliance repairs. Highly recommend.

Mike in Montréal

Quick dishwasher repair

Needed a quick repair on a dishwasher. Technician arrived when they said he would and he was very pleasant and professional. Repair was completed and dishwasher works like a charm, highly recommend this company for appliance repairs. Will be using them again.

Janice Cudlip

Positive: Professionalism, Quality, Responsiveness

We were very happy with how quickly we had a repair person come. He was efficient, courteous and very knowledgable. He was also thorough, making sure parts hadn’t been damaged once he figured out the problem was in the pump filter. I would call capital appliance repair again.

David L

We were very pleased with a quick response time, the pleasant and helpful approach of the technician and his advice to prevent us from encountering a recurring problem. Thanks!

Stewart Lightstone

Service was done very professionally

Service was done very professionally with polite servicemen that were very competent at their job. The cost was quite reasonable!

Kelly Patterson

Positive: Professionalism, Value

Service was fast, professional and Oleg, the repairman, was very courteous. I highly recommend Capital Appliance.

Shane Kitchen

Positive: Professionalism, Punctuality

I was able to book my inspection promptly, and was called when the parts arrived to have them installed. I would recommend and will use them for any future appliance repairs.

Jack MacRae

Excellent service

The repairman Evgreni checked the dryer and determined that it needed a part in order to fix it. The part was not readily available so he ordered it. It will be here in 2-3 weeks. He will return to fix the dryer once the part has arrived. He was very pleasant and explained the situation clearly. It was a pleasure doing business with him. He well represented Capital Appliance Repair.

Glenn in Stittsville

Arrived on time, quickly diagnosed the issue, performed a through cleaning of our dryer, took great care in moving it back into position and recommended a solution to our problem. Very Happy!

Kira in St. John's

Very pleasant technician, came in the allotted time frame (which from my experience is definitely not always the case) and explained everything very openly about my washing machine. Said that nothing was wrong with the machine but gave me a few suggestions to not overload it anymore. Just took the service fee for payment and nothing more. Overall great experience, would definitely recommend!

Luciano Bernes

Great Service

Capital Appliance Repair was quick to respond to our issue and the technician was personable, efficient and took all the necessary safety precautions during the repair. Excellent experience all the way around!

Wendy

I am so pleased with the service from Capital Appliance Repair. the repairman explained everything to me so i could understand what went wrong. will definitely recommend your services to my friends and family

Alex in Ottawa

When our fridge/freezer broke down and wasn’t cooling any more I called several appliance repair firms in the evening. Capital Appliance Repair called back right away (I am still waiting for other firms to call back). Sergei came the next morning, as scheduled, diagnosed the problem, came back with the part by noon and fixed the fridge/freezer. Bravo to a job well done.

Dimitrios Samis

Positive: Professionalism

Great service form Victor who fixed our dishwasher and replaced our dryer vent hose very quickly and professionally. He took his time to explain to us
what he was planning to do and provide options. Excellent work.

Caroline Farmer

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

We were very happy that Capital Appliance Repair were able to come the day after we called about our broken dishwasher. The repairman was punctual and professional, and was able to fix our nearly 20-year-old appliance quickly and at reasonable cost.

Luciano from Almonte

Capital Appliance Repair was very responsive; the technician was dispatched within a reasonable amount of time and was excellent. He was very courteous, efficient, knew his stuff and made sure all safety precautions were followed. We are very pleased with the whole experience.

Randy W.

Same day service, text message appointment reminder, and the service tech. was professional, knowledgable, personable, and efficient. For an unexpected refrigerator problem, this repair was an excellent experience.

Ron A. in Ottawa

Fridge lost cooling; not freezer. Called Capital Appliance and technician arrived that evening. Call to another service provider would have me wait 5 d’s for someone to show up. Capital service tech diagnosed problem, ordered part and installed within 2 d’s.

Carolyn from Ottawa

This is the second time I’ve called Capital Appliance and I have nothing but rave reviews. They are consistently prompt, courteous and friendly. They explained the repair before they fixed it and provided an estimate of the materials required. They didn’t have the piece needed at time of repair but had it within days and called to

Neil

The technician was courteous

The technician was courteous, professional and expert. He dealt with several problems related to our dishwasher, and fixed them all. He answered all my questions patiently. I would recommend Capital Appliance in the highest terms.

Penny Clelland

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Yuri is one of the most thorough and professional service people we have ever used. He is honest and fair and your appliances are in experienced hands with him.

Nick Kars

Positive: Value

We called Capital Appliance to fix our washing machine over the holidays. Vasilyi was responsive, polite, courteous, efficient and professional – all the while taking care in our home during the pandemic. The work was completed quickly, and even ahead of schedule! We would certainly recommend Capital Appliance, and will call them again for future appliance repairs – Thanks Vasilyi!

Michael J in Ottawa

The plastic hinges on the bottom mount freezer door handle on our Samsung french door refrigerator failed causing the handle to come off. The technician found the correct replacement parts and ordered them and replaced them.

Feng in Richmond Hill

Autur from the company really knows his trade. We had a problem with our old refrigerator. He came on time and found out the problem right away. He ordered the parts on the spot and promised to come back as soon as the part arrived.

Jean-Pascal Souque

A technician came in this morning to replace our 17-year old dishwasher with a brand new Bosh model. He was very courteous, effective, with great attention to details, and very competent. He overcame a few challenges replacing an old technology with a new one with great success. Overall a great experience.

Cathy in Toronto

Rodent damage to the wire harness threatened to be a very expensive repair. However, Yuri was able to quickly locate the damaged wires and repair them in a 24 hour turnaround, so we had our dishwasher fixed for Easter weekend. Thanks again!!!

Sharri in Ottawa

We received rapid, same day service on our washing machine. The technician was polite, efficient and thorough in detecting and repairing our problem. He explained what had happened and why. He cleaned up any mess that was made and had no problems answering all our questions.

Larry

Excellent Service

Excellent response (on a long weekend). Phoned in the AM, technician arrived mid afternoon, spent 40 minutes with our 30-year old washer and got it up and running with a temporary fix, with the permanent solution to follow later this week. Professional, polite and efficient service. Thank you!

Colin L

Responded quickly to our call and diagnosed what was needed to repair our stove promptly. Came back with the correct part and installed a new main board within a half hour. Everyone we dealt with was responsive and pleasant.

Neil from Manotick

The technician was friendly, professional and effective. I definitely would recommend Capital Appliance. He not only fixed the issues, but also explained it all to me (upon my request) and made recommendations to keep some of the issues from reoccuring.

Janet Bailey

Positive: Professionalism, Punctuality, Quality

Very satisfied with the service. Yuri, arrived on time and wearing a mask (covid 19) thank you. He wasted no time in repairing the one element on my stove top that wasn’t working and also checked the connection for the other 3 elements too. He was professional pleasant and quick. Would not hesitate to use Capital Appliance Repair again!

Julie Huard

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I called on Monday and had the dishwasher installation completed by their technician before 6pm on Wednesday of the same week. The technician was polite, informative and friendly! Will definitely be calling them again for my home appliance installations and repairs.

Sheldon in Toronto

Technician quickly diagnosed the problem and provided realistic advice and solutions. Ultimately it didn’t make sense to fix the device due to cost of the part – but appreciated the technician’s advice and service. Good value for money. Seemed very honest with no attempt to up sell.

Sid T

We are very happy with the service provided by the technician. Our dishwasher did not work and he quickly analyzed the problem and fixed it. He also spent some time explaining the types of soap to use and other things to ensure that it continues to operate without problems. The technician was a pleasant person and very helpful.

Matt from Ottawa

Repairman literally cleaned my oven so that the problem wouldn’t happen again. Was supposed to arrive between 8 and 10 p.m. and arrived at 8 on the dot. Will recommend.

Catherine in Ottawa

I was told to expect a service rep the next day between11.am-1.pm. The next day, Sergei arrived promptly at 11.15am almost pleasant young man went to work found the problem completed the repair in 45min every thing was left very clean and dry in the work area. The best repair service I have experienced. Thank you

Joseph L

Very friendly serviceman, who brought up the part on his phone that was causing the problem with my washer He also told me the cost of replacing the unit. He suggested I do not load the washer and it may reduce the problem. Loading it will continue to cause problems.

Melinda Andrews

Positive: Professionalism, Quality

Great Service! The technician arrived on time and was very efficient. He also took all of the proper social distancing precautions. And his repair recommendation was fair and reasonable. Very honest and reliable company.

Bonnie Bonnie

Made the right choice!

Dispatcher was friendly and honest. The technician showed up during the slotted time, made the correct diagnosis, picked up parts and had my fridge up and running the same day. Quick, honest, knowledgeable and friendly. Highly recommended.

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