Appliance Repair Ottawa

Called Capital Appliance on Sunday, 7 April and was able to have a Repair Technician attend residence on 8 April between 11 AM - 1 PM on Monday. Technician arrived at 11:15 AM. Actual repair was at my daughter's residence. Technician called me at approximately 12 noon to detail cost breakdown, i.e.: technician service visit, repair time, and cost of part. Was able to pay bill via telephone. All in all, the communications with Capital Appliance and Repair Technician was excellent. Highly recommended. Reply from Capital Appliance Repair Apr 30, 2019 Hi there John, Thank you so much for leaving us such a great and detailed review. Also, thanks for the recommendation.

We have used Capital Appliance several times for our rental properties and our own home. The technicians are qualified and able to perform most repairs same day or within 1-2 business days if parts are required. They offer valuable advice to help the customer decide on whether or not to proceed with the repair (based on age, condition, etc. of the appliance). The main office replies quickly to inquiries, including up to later in the evening, and is very courteous. This time around, we were able to get a repair within 24 hours when their competitor was not available for 4 days. They will definitely be my first call next time around!

This is the second time I've used Capital Appliance Repair, and they are absolutely fantastic!! Vanessa was the one that responded to my call and was very friendly and flexible in finding the right appointment time to fit my schedule. Oleg was the technician who came both times for my repairs. He was super knowledgeable, quick, and friendly. On both occasions, the issue was fixed that same visit as he had the parts with him. Prices are also very good compared to some other places I've called. I can't say enough about their service......I will not use anyone else!! Great job, guys, and thank you!!!

I can't say enough good things about… I can't say enough good things about Capital Appliance Repair. The service was prompt, accurate, and cost-effective. They came when they said they were going to come, they correctly diagnosed the problem and fixed it with no friction and little hassle. Their service was so good, I asked if the same person could go and assist my mother with her appliance problems. They went the next day; problem solved. Fast, courteous, and highly professional. If you need any small appliance work, call them. You won't regret it.

We were very impressed with Capital Appliance Repair. They sent someone very promptly, even on a holiday Monday. Vitaly came when he said he would to do the assessment and came back quickly as soon as he had the necessary part. Vitaly was very knowledgeable, thorough, and professional. He took the time to ensure everything was tested and working before leaving. He clearly takes pride in his work and is a great ambassador for Capital Appliance Repair. We would use them again because of him. Pricing was reasonable, and service was very prompt.

We had a faulty built-in Bosch microwave. We contacted Capital Appliance Repair based on their positive Google reviews, and the reviews were not wrong. Capital provided a thorough service. Their lead technician, George, with the assistance of Mike, were friendly, courteous, professional, and thorough. They had one visit to diagnose the problem and identify the needed parts and a second visit, a few days later, to replace the parts. They left no mess behind, and we have a working microwave. Thanks Capital!!! I am happy to give a 5-star review.

The gentleman from Capital Appliance Repair was very prompt, professional, and quick with both his assessment and the repair. He knew that we had two burned out control switches and showed us what was wrong. He provided us with a detailed quote for the parts required and the cost of labour. He also made us aware that the parts may take some time to get here if they were not in stock. The office staff were very good and communicated with us in a professional, yet personable fashion. I will highly recommend them to family and friends.

A very efficient repair. Repairman offered to come earlier, assessed and explained the problem quickly, returned shortly with the part to be replaced, and finished in a short time. Polite and clean. Reply from Capital Appliance Repair Oct 15, 2019: Hi Jill, Thank you for the kind words and for noting our technician's professionalism and excellent customer service. We'd be happy to provide you with the same amazing service whenever you need fast and reliable appliance repairs. Sincerely, Capital Appliance Repair

This is the second time I've called Capital Appliance, and I have nothing but rave reviews. They are consistently prompt, courteous, and friendly. They explained the repair before they fixed it and provided an estimate of the materials required. They didn't have the piece needed at the time of repair but had it within days and called to schedule a time. As of 15 minutes ago, the project was complete, and I am completely satisfied with the work at a very fair fee. Thank you, Oleg! Great job!

Urie was on time, followed all health protocols, determined the cause of the problem and went out of his way to find a solution when the current part was not likely to be available. A replacement part was ordered from out west and came in remarkable time. The repair was completed just a few days later. Urie was polite and did the repairs with great consideration for the surrounding area and items. I would definitely use Capital Appliance again and would ask for Urie.

Very happy with the service. Called 3 other places, all who claimed they were open on the weekend. All of them said they were closed, except Capital Appliance Repair. They arrived the same day. After inspection, I needed a part that would take a few days to get. After a few days, they called and said they would have it installed within the hour. I was very impressed with their service, response time, and professionalism.

We are new to Ottawa and didn’t know which business to call when our appliances broke. We called Capital Appliance and the service was great. They were quick to book us in. They showed up on time for the two appointments. They revised the cost and even compared it to the cost of a new appliance. The two men that helped us were Yuri and George. We will definitely be keeping this number as a place to call if our appliances break!

Very happy with the service. Called 3 other places, all who claimed they were open on the weekend; all of them said they were closed except Capital Appliance Repair. They arrived the same day. After inspection, I needed a part that would take a few days to get. After a few days, they called and said they would have it installed within the hour. I was very impressed with their service, response time and professionalism.

My experience with Capital Appliance Repair was fantastic. Michael provided excellent customer service. He quickly assessed the problem and fixed the issue. He was courteous, professional, and efficient. I would highly recommend this appliance repair service. They responded quickly to my call, they were upfront with the cost of the service call, and I was 100% satisfied with the results.

Fantastic service!!! We received a text when he was on his way. When he arrived, he covered his work boots, which kept things clean. He solved the problem in no time and gave us suggestions for maximizing the efficiency of our unit. Having payment by E-transfer and receiving an electronic receipt was also convenient and easy. We will definitely use Capital Appliance Repair again!!!

I really appreciated the honesty of the repair person. They gave me an honest assessment of what the repair work would cost and helped me to decide that replacing was the best option. No high pressure sales, just honest advice. The quote for the cost of the visit was exact to the penny as to what they charged me. I will use Capital Appliance Repair for all of my future needs!

I had a great experience with Capital Appliance Repair. The technician was professional, knowledgeable, and completed the work quickly and efficiently. Everything was done in a timely manner, and the customer service was excellent from start to finish. I really appreciated how smooth the whole process was. I’d definitely recommend them to anyone in need of appliance repair!

Thermador Microwave. Exceptional service from Yuri, Victor, and the woman who booked our call. The cause was expertly diagnosed, parts ordered in a reasonable amount of time, and the bill was exactly what I was quoted. Techs arrived on time, maintained a clean workspace, were polite, efficient, and professional. Capital Appliance Repair will be my first choice for future work.

I called Capital Appliance in the morning at 11 AM, spoke with a dispatcher, and had a service call booked for 1 PM. George arrived promptly, assessed the situation, sourced the part needed, picked it up, and had the repair completed within about an hour. I will be calling in the future for any repairs going forward, and recommend their service. Thank you, Trevor

Our experience with Capital Appliance Repair has been exceptional. Sadly, we have had several issues with relatively new appliances (don't ever buy Samsung) and Victor has been our technician. He is extremely pleasant, always punctual (usually calls to see if he can come early) and always provides excellent service. I would highly recommend this company.

On time, professional and efficient - and at a reasonable cost! Capital Appliance Repair Ottawa did exactly what they promised. Our technician was very knowledgeable and offered advice on both the repair process, timeline and costs, as well as honest advice on our decision to replace our older appliance. Thank you - we will call you first, if needed!

I found Capital Appliance Repair to be professional and effective. They set a reasonable window for when they would come and came within it, both for the original visit and the return (alas, a part had to be ordered). The repair person was professional in explaining what he was doing and not over-promising or over-selling. I would use them again.

On time for the first visit and then followed up proactively to schedule the second visit as soon as the parts arrived. The technician (Yuri) was personable and professional. He walked me through what needed to be done and answered all my questions clearly. I would definitely call Capital Appliance Repair again and recommend them to others.

Fantastic experiences with this company. I have had to call on them three times for three separate problems. Each time the problem was identified quickly, efficiently and professionally. The technicians are extremely friendly too! I would not hesitate to use this company’s services again. Thank you Capital Appliance Repair!

This is the second time I have used Capital Appliance and should I need help again, they will be my first call. They are super efficient, professional, courteous and knowledgeable. I appreciate them taking the time to walk me through the issues, the repair and answering all my questions:) Thanks for all your help!

The technician called to say he could arrive earlier than scheduled, which we appreciated. He wore shoe covers, evaluated the issue, explained the problem, solution, and cost, and worked quietly and thoroughly. He also explained the warranty on the repair. I would definitely use Capital Appliance Repair again.

The company was very responsive and offered same-day service when other companies had two-week wait times. Yuri was knowledgeable, explained everything clearly, completed the repair quickly and efficiently, and left the area cleaner than he found it. I would definitely use Capital Appliance Repair again.

I have used Capital Appliance on a few occasions to repair a variety of appliances. They have been very prompt, generally next day service. They quickly diagnose the issue and make the repair. Their technicians are informative and efficient. I will not hesitate to use them again should the need arise.

Positive: Professionalism, Punctuality, Responsiveness. Michael, the Service Tech, was knowledgeable, identified the issue and ordered the part right away. He replaced the part and took the time to explain while he worked. I will not hesitate to use Capital Appliance Repair in the future. Thank you.

100% great in all ways! Can't say enough about Capital Appliance Repair. 🙂 Victor (Viktor) was on time, totally understood the problems, and was quick with the correct solutions coupled with his hard work. Would recommend Capital Appliance Repair to all! Great prices and great service! ~ Dave & Jen

Capital Appliance Repair provides professional and efficient service. Technician Vitalie was on time, courteous, knowledgeable, and competent; he explained the repairs he was performing and why, and left the work area as clean as he found it. Capital Appliance Repair will get all my future repair business!

Can't say enough about Capital Appliance Repair. 🙂 Victor (Viktor) was on time, totally understood the problems, and was quick with the correct solutions coupled with his hard work. Would recommend Capital Appliance Repair to all! Great prices and great service! ~ Dave & Jen

Capital Appliance Repair was very responsive; the technician was dispatched within a reasonable amount of time and was excellent. He was very courteous, efficient, knew his stuff, and made sure all safety precautions were followed. We are very pleased with the whole experience.

Can't say enough about Capital Appliance Repair. 🙂 Victor (Viktor) was on time, totally understood the problems, and was quick with the correct solutions coupled with his hard work. Would recommend Capital Appliance Repair to all! Great prices and great service! ~ Dave & Jen

We were very happy with how quickly we had a repair person come. He was efficient, courteous and very knowledgeable. He was also thorough, making sure parts hadn't been damaged once he figured out the problem was in the pump filter. I would call Capital Appliance Repair again.

Knowledgeable repairman. Efficient worker who was able to diagnose the problem quickly. Impressed by the quality of service. We were only charged the service call fee and I have no qualms in recommending Capital Appliance Repair to anyone or using them again in the future.

Unfortunately, the issue is not repairable; however, I appreciated being able to book an appointment quickly, get expert guidance, and receive straight talk as to feasible next steps and recommendations. I'll definitely use Capital Appliance Repair again in the future.

Sergei was polite and professional and explained everything he was doing as he went along. I had a clear understanding of the issue, and what the costs would be to repair it. I have no problem recommending Capital Appliance Repair to anyone in need of their services!

We've used Capital Appliance Repair a few times for our repairs and they have always responded quickly, found the problem, and done the repair perfectly. Their prices are also very reasonable. And pleasant repair technicians. Excellent dealings with them!

The technician was friendly, professional, and effective. I definitely would recommend Capital Appliance. He not only fixed the issues but also explained it all to me (upon my request) and made recommendations to keep some of the issues from reoccurring.